Management Decision Support for Individuals and Groups

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The following articles and websites should shed some light on the subject of Decision Support System (DSS) in general and Group Decision Support Systems (GDSS) in particular:
http://en.wikipedia.org/wiki/Decision_support_system A generalized approach to decision support at managerial level
Decision Support Systems: A Knowledge-based Approach - C W Holsapple & A B Whinston. Definitive work on the subject, worth reading. Especially Chapter 17. See http://www.ici.ro/ici/revista/sic2001_1/art7.htm
Influencing group participation with a shared display - J M Morris et al. Good article on the possibility of technology to help resolve conflict in group tasks during decision-making. See http://portal.acm.org/citation.cfm?id=1031713&dl=GUIDE&coll=GUIDE&CFID=51107538&CFTOKEN=73060635
Past, present, and future of decision support technology - J P Shim et al. An insight into the history of decision support system in general. See http://www.sciencedirect.com/science
A Theory of Task/Technology Fit and Group Support Systems Effectiveness - I Zigurs & B Buckland. A theoretical approach regarding the theory of task/technology fit in GSS environments based on attributes at task complexity and their relevant dimensions of GSS technology. See http://www.jstor.org/pss/249668
Understanding the evils and dangers of group-think - A Kelly-Anderson PhD. An interesting article about the negative impact of the phenomenon known as group-think, where people in a meeting start participating in a discussion on the basis of what might be acceptable to the group, instead of focusing on the quality of the decisions that the group should reach. See http://www.helium.com/items/812252-understanding-the-evils-and-dangers-of-group-think
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